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Back to blog Cornerstones of the Team – Sales

Cornerstones of the Team – Sales

2BScientific - Cornerstones of the Team - Sales

2BScientific doesn’t just set out to keep our promise of “no-one does more for the customer” whilst providing an incredible range of reagents. Since 2009, brothers and founders of the company, Tim and James Bernard set out to make a reputable, trustworthy, dependable and different Life Science distribution company which would focus on working towards being environmentally responsible and, in addition,  to provide proactive pastoral care to its employees. This has been demonstrated time and time again through multiple ISO accreditations, offsetting our carbon footprint to make us carbon neutral, a range of international charity work via donations and being a member of the Slave-Free alliance.

2BScientific is a well-respected company that is made up of a talented team of professionals, including board members, sales, marketing, supply chain management, finance, customer support, and logistics. Each team plays a vital role in the company's success and works hard to ensure that all aspects of the business are running smoothly. The teams are dedicated, skilled, and committed to providing the best possible experience for customers.

We are proud of the work that our sales team does, and we believe that their dedication and expertise are key to providing the best customer experience. They are knowledgeable, skilled communicators, and are always willing to go above and beyond to ensure that our customers receive the products and support they need. In addition to their expertise, our sales team is also highly collaborative, working closely with other teams within our organisation to ensure that our customers receive the best possible service. This means that decisions as to what is best for the customer are passed through several teams to ensure the smoothest experience

The team is comprised of individuals who have a deep understanding of 2BScientific's products and how they can benefit customers. In addition to their product knowledge, the 2BScientific sales team is also well-versed in the life science industry as a whole. They are able to position 2BScientific's products effectively and can identify new opportunities in the industry and inform customers of the plethora of options we provide. This means that any queries you may have regarding a product, supplier or delivery for example can be dealt with efficiently, whether it be via our live chat, over the phone or email. The wonderful people bringing you this service can be found here with a small introduction about each individual.

The 2BScientific sales team is dedicated to ensuring that customers get the products they need, and they are willing to go above and beyond to make it happen. They are persistent and will follow up with leads, seek out new opportunities, and continue to engage with potential customers, once again, standing by the company motto that “no one does more for the customer”. This has been made evident by our 100% product satisfaction guarantee as well as ‘2BFound’ a service in which if none of the products displayed on our site are relevant to your needs, we will do the legwork to provide relevant options that suit your requirements.

The sales team also often visit events around the globe and continuously demonstrates professionalism and understanding whilst representing us, our products, and our suppliers. A list of upcoming events can be found here, be sure to keep an eye on this page over the coming months as we update the webpage!

Despite the challenges that the life science industry can present, the 2BScientific sales team has been able to adapt, thrive and continue to provide customers with a friendly and helpful service. We are contactable through a range of ways, all of which are detailed here.